![]() ![]() Login and select ‘Profile’ from the side menu and then update your email.įor any issues you may encounter with the app contact Passport via the app. To change your email address you can use the app or website. HOW DO I CHANGE THE EMAIL ADDRESS ON MY ACCOUNT? If you don’t know your old card information please send an email to. It will then ask you for your current card information on your account for security reasons. To change your PIN you will login to the app or website and select the ‘Reset Pin’ button on the first page. The PIN number is a four digit number of your choice that you will login with. The verification code is a 3 digit code that verifies you have entered in the correct cell phone number or email when signing up. The app will save recent license plate numbers you’ve used before too! WHAT IS THE DIFFERENCE BETWEEN A VERIFICATION CODE AND MY PIN NUMBER? Login and select ‘Vehicles’ from the side menu. HOW DO I ADD ANOTHER VEHICLE TO MY ACCOUNT? To delete a card, select ‘Payment’ from the side menu and choose the card you wish to remove, then ‘Delete Card’. Enter your new card information and check the ‘Save Payment Info’ if you wish to save this card for future use. Login and select ‘Payment’ from the side menu. The menu button is the icon with the three white lines in the left-hand corner of the screen. You can start additional parking sessions by clicking ‘New Session’ in the side menu. Use the check boxes to enable/disable the reminders. Login to your account and click ‘Options’. Click ‘Parker History’ in the side menu and you’ll be able to view previous parking sessions and access receipts. To view your parking history you can use the app or website. HOW DO I VIEW MY PARKING HISTORY/GET RECEIPTS? HINT: If you can’t extend your time it could be because you have already reached the maximum stay allowed for that parking meter. If you select "Yes", you will be redirected to the "Extend" page. The app will then ask you if you would like to extend your time.
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